Shipping policy

Shipping Policy

Do you offer free shipping?
We offer free shipping on all orders over $40! For orders under $40, a flat shipping fee of $5 applies. This applies to domestic orders only. International shipping costs are calculated at checkout and vary based on item weight and location. More information on international shipping can be found on our international shipping page.

Domestic shipping times typically take between 5-10 business days. We appreciate your patience!

Where do you ship from?
We ship from our warehouse in Dallas, TX! 🤠

Where do you ship to?
We currently ship to the U.S., UK, Canada, Australia, and the EU. For an exhaustive list of countries we ship to, please visit our international shipping page.

Shipping costs vary by location. To calculate your cost, simply enter your shipping address at checkout.

Please note that import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. You may be responsible for these fees upon arrival. We recommend checking with your country's customs office to determine if there will be additional costs.

How can I track my order?
Each order comes with a specific tracking number that will be emailed to you after your order ships. If you no longer have access to the email, you can request your tracking information by emailing us or using our live chat feature.

Please note: due to shipping delays across the country, please allow additional time for your order to arrive. Thank you for your understanding!

My order arrived damaged, wrong, or was returned to you!
Please reach out to us, and we will be happy to resolve the issue as soon as possible!

My tracking information says my order was delivered, but I can’t find it.
Occasionally, postal carriers may deliver packages to a neighbor, a mail center, or a management office. If you look around and are still unable to locate your order, just email us, and we'll make sure you receive your product!